tatka Terms & Conditions

These Terms & Conditions (the "Agreement") govern the relationship between tatka ("the Platform", "we", "us", or "our") and any individual ("the Player", "you", or "your") who registers an account, accesses the website at tatka.net, or uses any product or service made available through the tatka platform, including but not limited to sports betting, casino games, live dealer tables, crash games, and any promotional offers.

By completing the account registration process, by logging in to an existing account, or by placing any wager on the tatka platform, you confirm that you have read, understood, and unconditionally accepted the terms set out in this Agreement. This Agreement is effective from the date of your first account registration and remains in force for the entire duration of your account's active status.

tatka reserves the right to amend, update, or replace any portion of these Terms & Conditions at any time and without prior notice. Where material changes are made, tatka will make reasonable efforts to notify registered players via the platform or by email. Continued use of the platform following any such update constitutes your acceptance of the revised terms. It is your responsibility to review this document periodically to remain informed of any changes.

These Terms & Conditions are written in English and are to be interpreted under English-language conventions. Where any translation of this document is made available for convenience, the English version shall take precedence in the event of any conflict or ambiguity. tatka operates as an online gaming platform serving players in Bangladesh and its services are intended solely for personal, non-commercial use by eligible individuals.

This Agreement incorporates by reference the tatka Privacy Policy, the Responsible Gaming Policy, and any specific terms attached to individual promotional offers or bonus programmes. In the event of a conflict between this Agreement and the terms of a specific promotion, the promotional terms shall apply only to the extent necessary to resolve that specific conflict, and this Agreement shall otherwise remain in full force.

tatka is strictly for adults aged 18 years and above. It is illegal for persons under the age of 18 to open an account or participate in any form of gambling on the tatka platform. Any person who attempts to register or use the platform while under the legal minimum age is in breach of these Terms & Conditions.

To be eligible to register and maintain an account on tatka, you must satisfy all of the following conditions at all times:

• You are at least 18 years of age;
• You are a natural person (not a corporation, trust, or other legal entity);
• You are acting on your own behalf and not as an agent or representative of any third party;
• You have the legal capacity under applicable law to enter into a binding agreement;
• You are not registered on any self-exclusion list maintained by tatka or any third-party responsible gambling organisation;
• You are not an employee, contractor, director, or immediate family member of an employee of tatka or any of its affiliated companies, game providers, or technology partners.

tatka conducts mandatory Know Your Customer (KYC) verification for all accounts prior to processing the first withdrawal request. KYC documents may include a government-issued national identity card, passport, or birth certificate, together with proof of address and proof of payment method ownership. Failure to provide satisfactory documentation within the time period specified by tatka may result in the suspension or closure of the account and the withholding of pending withdrawals pending investigation.

tatka takes its responsibility to prevent underage gambling seriously. Any account found to belong to a person under the age of 18 will be closed immediately, all pending bets will be voided, any winnings will be forfeited, and the original deposit amount will be returned to the payment source used, subject to verification. tatka may report instances of attempted underage gambling to relevant authorities where required.

To use tatka's paid services, you are required to register an account by providing accurate, complete, and up-to-date personal information as requested during the registration process. You agree to promptly update your account information if any details change after registration. tatka reserves the right to request documentary evidence to verify any information provided at registration or at any point during your account's active period.

One account per person. Each individual is permitted to hold a maximum of one registered account on the tatka platform. Duplicate or multiple accounts are strictly prohibited. If tatka identifies that a player holds more than one account, all duplicate accounts will be closed, any winnings derived from the duplicate account(s) will be voided, and the primary account may also be suspended pending investigation. Opening a second account to circumvent a self-exclusion or cooling-off period is a serious breach of these Terms & Conditions.

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any third party. You are responsible for all activity that occurs on your account, whether or not you have authorised the specific action. If you suspect that your account has been accessed without your authorisation, you must notify tatka's support team immediately at [email protected].

tatka strongly recommends that all players enable two-factor authentication (2FA), available from the account security settings panel. Where 2FA is enabled, a one-time verification code is required in addition to the standard username and password at the point of login and at the point of initiating withdrawals. This significantly reduces the risk of unauthorised account access.

tatka will never send unsolicited requests for your password via email, SMS, or live chat. If you receive any communication purporting to be from tatka that requests your password or financial credentials, treat it as fraudulent and report it to [email protected] immediately without clicking any links contained in the communication.

All tatka accounts are denominated in Bangladeshi Taka (BDT). tatka does not charge any transaction fees on deposits or withdrawals on its side; however, your payment provider (bKash, Nagad, bank, etc.) may apply their own service charges in accordance with their standard fee schedules.

All withdrawal requests are subject to a standard review process. tatka reserves the right to request additional identity documentation before processing any withdrawal, particularly where the cumulative withdrawal amount is large, where account activity appears unusual, or where KYC verification has not yet been completed in full. Withdrawals will only be processed to a payment method that has previously been used to make a deposit into the same account, or to a verified bank account registered in the player's name.

Funds deposited into a tatka account must be used for genuine gambling purposes. Depositing funds and withdrawing them without placing any meaningful wagers ("churning") is prohibited and may result in the deduction of any applicable payment processing costs from the returned amount, as well as account review. tatka does not offer credit of any kind; all play must be funded from your own deposited balance.

In the event that a deposit is credited to your account in error — whether due to a technical fault, operator error, or payment provider failure — tatka reserves the right to reverse that transaction and debit the erroneously credited amount from your account balance. You must not wager any funds that you have reason to believe have been credited in error, and you must notify tatka's support team immediately if you notice an incorrect balance.

tatka periodically offers bonuses, free spins, reload offers, enhanced odds, and other promotional incentives to both new and existing players. All promotional offers are subject to the specific terms and conditions stated at the time the offer is made, and those specific terms are incorporated into and governed by this Agreement.

Unless the specific promotional terms state otherwise, the following general bonus rules apply to all tatka promotional offers:

• Wagering requirements: Bonus funds are subject to a wagering requirement (rollover), which must be met before any winnings derived from the bonus can be withdrawn. The applicable wagering multiplier is always clearly stated in the promotional terms.
• Eligible games: Not all games contribute equally to wagering requirements. Sports bets at minimum odds, slots, and specific casino games may have different contribution percentages. The contribution schedule is available in the promotional terms for each offer.
• Expiry: All bonus funds and associated wagering requirements expire within the timeframe stated in the promotional terms. Expired bonus funds are forfeited without exception.
• Minimum odds: Where a bonus applies to sports betting markets, minimum qualifying odds may apply. Bets placed at odds below the minimum threshold will not count toward wagering requirements.
• One bonus at a time: Only one bonus may be active on your account at any given time, unless the promotional terms of a specific offer explicitly state otherwise.
• Abuse prevention: tatka reserves the right to void bonus funds and any associated winnings if there is evidence of bonus abuse, including but not limited to the use of multiple accounts, systematic low-risk betting strategies designed to clear wagering requirements with minimal risk, or collusion with other players.

tatka reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice, provided that any offer already accepted and in progress will be honoured under the terms in effect at the time of acceptance. Players who have accepted a bonus under a specific set of terms will not have those terms changed retroactively to their detriment.

Seasonal promotions tied to Bangladesh's sporting and cultural calendar — including BPL-season enhanced cricket odds, Eid reload bonuses, Pohela Boishakh free spins packages, and Victory Day tournaments — are subject to the specific terms published alongside each individual campaign and may have additional eligibility requirements.

All sports bets placed on the tatka platform are governed by the specific rules applicable to the relevant sport, competition, and market type, as published in the tatka Sports Betting Rules documentation. All casino games are governed by the individual game rules provided by the relevant game studio. In the event of a conflict between these general Terms & Conditions and the sport-specific or game-specific rules, the more specific rules shall take precedence for that particular sporting event or game session.

Bet placement and acceptance: A bet is only considered accepted when tatka's systems have confirmed and recorded the transaction and a bet confirmation reference number has been issued. Confirmation is typically displayed on-screen immediately after the bet is placed. Bets that are not confirmed due to technical errors, connectivity issues, or insufficient account balance are not considered valid and will not be settled.

Odds and market suspension: Odds are subject to change at any time prior to a bet being confirmed. For live in-play betting, markets may be suspended during key moments of a match (wickets in cricket, goals in football, etc.). tatka is not liable for any failure to place a bet due to market suspension or odds movement. Accepted bets will not be amended or cancelled solely due to subsequent odds changes.

Voided bets: tatka reserves the right to void any bet where it is determined that the bet was accepted in error (including pricing errors), where the event or market was settled incorrectly, where the outcome of the event is in dispute or under investigation by the relevant sporting authority, or where there is credible evidence of match-fixing or manipulation affecting the event in question. In the event of a void, the staked amount is returned to the player's account balance.

Casino game results: All casino game outcomes are determined by certified random number generation (RNG) software provided by internationally recognised studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The results of RNG games are final and binding. Technical malfunctions that affect the outcome of a game round will result in the game round being voided and the stake returned.

Responsible use of gaming features: Players who use the cash-out feature on eligible live sports markets acknowledge that cash-out values are calculated in real time and may be significantly lower than the potential full settlement value of the bet. The decision to accept a cash-out offer is final and irrevocable once confirmed by the player.

The following actions and behaviours are strictly prohibited on the tatka platform. Engaging in any prohibited conduct constitutes a material breach of these Terms & Conditions and may result in immediate account suspension, permanent account closure, forfeiture of balances and winnings, and referral to relevant law enforcement authorities where applicable.

• Multiple accounts: Registering or operating more than one tatka account, including accounts registered under a different name, email address, payment method, or device, for the purpose of claiming multiple welcome bonuses or circumventing account restrictions.
• Fraudulent deposits: Using stolen, unauthorised, or fraudulently obtained payment methods to fund a tatka account. tatka cooperates fully with financial institutions and law enforcement agencies investigating payment fraud.
• Bonus abuse: Any systematic attempt to exploit bonus offers in a manner inconsistent with genuine recreational gambling, including but not limited to: arbitrage betting across promotional offers, coordinated play with other players to exploit bonus terms, and the use of low-risk betting patterns specifically designed to clear wagering requirements without meaningful engagement with the games.
• Automated software: The use of bots, scripts, automated betting tools, artificial intelligence systems, or any other non-human mechanism to place bets, interact with casino games, or access the tatka platform is strictly prohibited.
• Collusion: Any form of coordination with other players to gain an unfair advantage in casino games, poker, or sports betting markets, including chip dumping in poker, coordinated live betting, or sharing of private game information.
• Match fixing and insider information: Placing bets based on knowledge of a predetermined outcome, or on material non-public information obtained through improper means, including insider knowledge of sports events, player injuries, or team selections not yet publicly available.
• Money laundering: Using the tatka platform to deposit, wager, and withdraw funds as a mechanism for concealing the origin of illegally obtained money. tatka maintains anti-money laundering (AML) procedures and will report suspicious activity to appropriate authorities.
• Chargebacks: Initiating a chargeback, payment dispute, or reversal with your bank or payment provider without first raising the matter with tatka's support team. Frivolous chargebacks will result in immediate account closure and may result in legal action to recover funds.

tatka employs automated fraud detection systems and conducts regular manual reviews of account activity. Where suspicious patterns are identified, tatka may place a temporary hold on the account and request additional documentation before any withdrawals are processed. Players who cooperate fully with fraud investigations are treated fairly and have their accounts restored promptly where no wrongdoing is established.

Player-initiated closure: You may request the closure of your tatka account at any time by contacting the support team at [email protected]. Prior to closure, all pending bets will be settled according to their outcomes, and any remaining real-money balance (excluding bonus funds and wagering-requirement-linked winnings) will be returned to your verified payment method within 5 business days. Players who close their accounts for responsible gambling reasons should request a self-exclusion rather than a simple account closure, as self-exclusion provides additional protections including a marketing communications block.

tatka-initiated suspension: tatka reserves the right to suspend any account at any time and without prior notice where it has reasonable grounds to believe that:

• The account holder has breached any provision of these Terms & Conditions;
• The account is being used for fraudulent, deceptive, or illegal purposes;
• The account holder is under the age of 18;
• The account holder has provided false or materially inaccurate registration information;
• The account is subject to an active chargeback dispute or payment fraud investigation;
• Account activity indicates a problem gambling situation requiring intervention under tatka's responsible gaming obligations.

tatka-initiated permanent closure: tatka may permanently close an account, with or without notice, where it determines that the player has engaged in serious or repeated prohibited conduct as defined in Section 7 of this Agreement. In cases of confirmed fraud, bonus abuse, or money laundering, tatka reserves the right to withhold all balances and winnings pending investigation and, where warranted, to pass those funds to the relevant authorities or affected parties.

Dormant accounts: An account is considered dormant if no login activity has been recorded for a continuous period of 12 months. tatka will send a notification to the registered email address at the 10-month and 12-month marks. Following the 12-month threshold, a monthly inactivity administration fee of ৳100 may be deducted from the remaining balance. No inactivity fees will be applied to a zero-balance account. Dormant accounts can be reactivated at any time by logging in and completing any required re-verification.